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Class Notes May 2007: Volume 4, Number 2

To Save or Shred
Mark Diamond, Revelle 87

Have you founded a company? Worked at a company started by a UCSD alum? We want to know.
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We live in an era where online companies can help consumers find the right medical specialist, rent movies or help individuals stay in touch—and all at the click of a button. Independent consulting company, Contoural, Inc., helps organizations decide which emails and documents to save or toss. President and CEO, Mark Diamond, Revelle ’87, describes his company as doing something seemingly simple, but actually complex.

“Save too little and a judge can give you sanctions or a regulator will fine you,” Diamond says. “Save too much and companies can spend up to millions of dollars searching for and sorting through emails, files and boxes of paper.”

Contoural’s clients range from the smallest public entities to some of the largest companies in the world, and include Qualcomm, eBay and McKesson. It has helped keep more than 15 percent of the Fortune 500 out of any legal troubles involving missing documents and is the largest independent provider of litigation readiness and records-management consulting in the United States.

Contoural’s services are proving to be a necessary resource for large companies. Just last year, U.S. companies paid $20 billion to law firms to help them trace and find documents. Contoural Inc.’s goal, however, is to take preventive measures to help companies organize their documents in a smart fashion.

“We are eating away at that huge, reactive market, helping create a proactive market,” Diamond says.

Started in 2003 with $50,000 in the depths of a high-tech depression, Contoural, Inc. now has almost 50 employees in 14 cities across the country. They have clients in Europe, Asia and South America, and in many industries including high technology, life sciences, banking, financial services and transportation.

Sarah Alaoui, 12